7. Get Claim Audit Information

You need to send "storeFrontCode" as Header Parameter.
If the process is done with integration, it will appear as follows : executorApp: "SellerIntegrationApi",
If a transaction is made from the seller panel, it will appear as follows: executorApp: "Seller Center Orders BFF"
Anything other than these logs means that no action has been taken by you. The user information that you have transmitted while processing in the executorUser is returned.

GET getClaimAudits

PROD

https://apigw.trendyol.com/integration/order/sellers/{sellerId}/claims/items/{claimItemsId}/audit

STAGE

https://stageapigw.trendyol.com/integration/order/sellers/{sellerId}/claims/items/{claimItemsId}/audit

Sample Service Response

[
  {
    claimId: "6101ceca-1743-4d4e-bad2-d476c22542ca",
    claimItemId: "f369b0a2-1461-4c9c-b3cc-12824d65e5e6",
    previousStatus: "",
    newStatus: "Created",
    userInfoDocument: {
      executorId: "328e8073-d898-11eb-b199-d6f52af37563",
      executorApp: "Seller Center Orders BFF",
      executorUser: 6666666
    },
    date: 1624943376430,
  },
  {
    claimId: "6101ceca-1743-4d4e-bad2-d476c22542ca",
    claimItemId: "f369b0a2-1461-4c9c-b3cc-12824d65e5e6",
    previousStatus: "WaitingInAction",
    newStatus: "Accepted",
    userInfoDocument: {
      executorId: "41038394-d898-11eb-9b23-caa176587e6c",
      executorApp: "SellerIntegrationApi", // Shows from which platform the transaction was made
      executorUser: 6666666
    },
    date: 1624943400249, // Update date
  },
  {
    claimId: "6101ceca-1743-4d4e-bad2-d476c22542ca",
    claimItemId: "f369b0a2-1461-4c9c-b3cc-12824d65e5e6",
    previousStatus: "Created",
    newStatus: "WaitingInAction",
    userInfoDocument: {
      executorId: "328e8073-d898-11eb-b199-d6f52af37563",
      executorApp: "Seller Center Orders BFF",
      executorUser: 6666666
    },
    date: 1624943381690,
  },
];