14. Notify Deci and Box Quantity Information
With this service, you can feed deci and box quantity for your order packages of Flow PL and Starlinks H&B companies.
- "Box Quantity" and "deci" are required for "Flow PL" and "Starlinks H&B" Logistics in Gulf region and "KLG" for CEE region.
- You need to send "storeFrontCode" as Header Parameter.
- To ensure your package is picked up by the courier, you must enter the parcel and volumetric weight information for orders that are fully packed and ready for pickup. The accuracy of this information is critical for vehicle assignment by the logistics provider. If incorrect data is entered and an unsuitable vehicle is assigned, the package may not be collected. In such cases, the seller is fully responsible for any resulting delays.
- width, length, height metrics are only mandatory for CEE region and must be sent in centimeter (cm).
- Volumetric weight is used in vehicle planning and must be entered accurately.
- Volumetric weight = (Width × Length × Height) / 5000
PUT updateBoxInfo
Sample Service Request
{
"boxQuantity": 4,
"deci": 4.4,
"width": 2, // required only for CEE region
"length": 3, // required only for CEE region
"height": 4 // required only for CEE region
}Sample Service Response (Success)
HTTP 202 OKSample Service Response (Fail)
{
"timestamp": 1755005402200,
"exception": "TrendyolBusinessException",
"errors": [
{
"key": "box.info.already.assigned",
"message": "Zaten atanmış bir koli bilgisi bulunmaktadır."
"errorCode": "",
"args": []
}
]
}The errors that can be received from the service are listed under the response "errors.key" which can get the values below according to relevant region;
| Error Message | Description | Relevant Region |
|---|---|---|
| inbound.packages.not.eligible.for.box.info.assignment | The process cannot be completed because the related package is a return shipment. | GULF and CEE |
| contract.date.ended.for.cargoProvider | The process cannot be completed for the relevant shipping company. | GULF and CEE |
| box.info.already.assigned | Volumetric weight and package count information has already been entered. | GULF and CEE |
| only.trendyol.pays.eligible.for.box.info.update | This operation cannot be performed in seller-paid shipping processes. | GULF and CEE |
| invalid.cargo.provider.for.box.info | Volumetric weight and package count information cannot be entered for packages shipped with this cargo company. | GULF and CEE |
| invalid.box.info.request.for.specified.cargo.providers | You should enter all the volumetric weight and package count information. | GULF and CEE |
| deci.below.minimum.deci.limit.for.box.info.update | This shipping partner only handles packages with a volumetric weight of 25 or above. If your package's volumetric weight is below 25, you must use the standard shipping partner. | GULF and CEE |
| deci.above.maximum.deci.limit.for.box.info.update | GULF and CEE | |
| width.required.for.box.info.update | You should enter all the width-length-height information. | CEE |
| width.below.minimum.width.limit.for.box.info.update | The width must be between 1 and 210 cm." | CEE |
| width.above.maximum.width.limit.for.box.info.update | The width must be between 1 and 210 cm." | CEE |
| length.required.for.box.info.update | You should enter all the width-length-height information. | CEE |
| length.below.minimum.length.limit.for.box.info.update | The length must be between 1 and 400 cm." | CEE |
| length.above.maximum.length.limit.for.box.info.update | The length must be between 1 and 400 cm." | CEE |
| height.required.for.box.info.update | You should enter all the width-length-height information. | CEE |
| height.below.minimum.height.limit.for.box.info.update | The height must be between 1 and 200 cm." | CEE |
| height.above.maximum.height.limit.for.box.info.update | The height must be between 1 and 200 cm." | CEE |
| deci.below.minimum.deci.limit.for.box.info.update | This shipping partner only handles packages with a volumetric weight of 25 or above. If your package's volumetric weight is below 25, you must use the standard shipping partner. | CEE |
| deci.above.maximum.deci.limit.for.box.info.update | CEE |
Updated about 1 month ago
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