```
```

14. Notify Deci and Box Quantity Information

With this service, you can feed deci and box quantity for your order packages of Flow PL and Starlinks H&B companies.

  • "Box Quantity" and "deci" are required for "Flow PL" and "Starlinks H&B" Logistics in Gulf region and "KLG" for CEE region.
  • You need to send "storeFrontCode" as Header Parameter.
  • To ensure your package is picked up by the courier, you must enter the parcel and volumetric weight information for orders that are fully packed and ready for pickup. The accuracy of this information is critical for vehicle assignment by the logistics provider. If incorrect data is entered and an unsuitable vehicle is assigned, the package may not be collected. In such cases, the seller is fully responsible for any resulting delays.
  • width, length, height metrics are only mandatory for CEE region and must be sent in centimeter (cm).
  • Volumetric weight is used in vehicle planning and must be entered accurately.
    • Volumetric weight = (Width × Length × Height) / 5000

PUT updateBoxInfo

Sample Service Request

{
  "boxQuantity": 4,
  "deci": 4.4,
  "width": 2, // required only for CEE region
  "length": 3, // required only for CEE region
  "height": 4 // required only for CEE region
}

Sample Service Response (Success)

HTTP 202 OK

Sample Service Response (Fail)

{
 "timestamp": 1755005402200,
 "exception": "TrendyolBusinessException",
 "errors": [
    {
        "key": "box.info.already.assigned",
        "message": "Zaten atanmış bir koli bilgisi bulunmaktadır."
        "errorCode": "",
        "args": []
    }
 ]
}

The errors that can be received from the service are listed under the response "errors.key" which can get the values below according to relevant region;

Error MessageDescriptionRelevant Region
inbound.packages.not.eligible.for.box.info.assignmentThe process cannot be completed because the related package is a return shipment.GULF and CEE
contract.date.ended.for.cargoProviderThe process cannot be completed for the relevant shipping company.GULF and CEE
box.info.already.assignedVolumetric weight and package count information has already been entered.
GULF and CEE
only.trendyol.pays.eligible.for.box.info.updateThis operation cannot be performed in seller-paid shipping processes.
GULF and CEE
invalid.cargo.provider.for.box.infoVolumetric weight and package count information cannot be entered for packages shipped with this cargo company.GULF and CEE
invalid.box.info.request.for.specified.cargo.providersYou should enter all the volumetric weight and package count information.GULF and CEE
deci.below.minimum.deci.limit.for.box.info.updateThis shipping partner only handles packages with a volumetric weight of 25 or above. If your package's volumetric weight is below 25, you must use the standard shipping partner.GULF and CEE
deci.above.maximum.deci.limit.for.box.info.updateGULF and CEE
width.required.for.box.info.updateYou should enter all the width-length-height information.CEE
width.below.minimum.width.limit.for.box.info.updateThe width must be between 1 and 210 cm."CEE
width.above.maximum.width.limit.for.box.info.updateThe width must be between 1 and 210 cm."CEE
length.required.for.box.info.updateYou should enter all the width-length-height information.CEE
length.below.minimum.length.limit.for.box.info.updateThe length must be between 1 and 400 cm."CEE
length.above.maximum.length.limit.for.box.info.updateThe length must be between 1 and 400 cm."CEE
height.required.for.box.info.updateYou should enter all the width-length-height information.CEE
height.below.minimum.height.limit.for.box.info.updateThe height must be between 1 and 200 cm."CEE
height.above.maximum.height.limit.for.box.info.updateThe height must be between 1 and 200 cm."CEE
deci.below.minimum.deci.limit.for.box.info.updateThis shipping partner only handles packages with a volumetric weight of 25 or above. If your package's volumetric weight is below 25, you must use the standard shipping partner.CEE
deci.above.maximum.deci.limit.for.box.info.updateCEE



Did this page help you?