Create a Return Request (createClaim)

Create a Return Request

You can use it to create return request packages for order packages that arrive without a return code. After creating a package with this service, you can get the return packages with Getting Returned Orders.

• The refund request you will create will be created in the status of "Created". You can use the "createClaim" service only for return requests you will "approve."

POST createClaim

Sample Service Request

{
  "claimItems": [
    {
      "barcode": "string",
      "customerNote": "string",
      "quantity": 0,
      "reasonId": 401
    }
  ],
  "customerId": 0,
  "excludeListing": true,
  "forcePackageCreation": true,
  "orderNumber": "string",
  "shipmentCompanyId": 4
}

Sample Service Response

{
    "claimId": "string",
    "cargoTrackingNumber": 733xxxxxxx,
    "claimItemIds": [
        "string"
    ]
}