Shipping Alternative Delivery

Shipping Alternative Delivery

You can forward these transactions to Trendyol with the following services, where alternative shipping options are used to deliver the created order package to the customer.

PUT processAlternativeDelivery (Shipping with Cargo Link)

After sending the order package, you can feed it with the cargo tracking link you have. After successfully submitting this request, the order will automatically switch to "Shipped" status.

Sample Service Request

{
"isPhoneNumber": false,
"trackingInfo": "http://tex....", // cargo tracking link should be send
"params": {}
}

PUT processAlternativeDelivery (Shipping by Phone Number)

After sending the order package, you can feed it with a phone number where customers can get information about the status of the order. After successfully submitting this request, the order will automatically switch to "Shipped" status.

Sample Service Request

{
"isPhoneNumber": true,
"trackingInfo": "5555555555",
"params":{},
"boxQuantity": 1,
"deci": 1.4
}

Sample Service Responses

After receiving the 200 response, you can access the current cargoTrackingNumber value from the order packages picking service and send this value to us after the customer receives the order with this value.

"200 OK";

Data Types

PUT manualDeliver - Cargo Tracking Number (Delivering a Package Sent by Alternate Delivery)

It doesn't need a JSON body when making this request. After sending the request, you will receive a 200 OK response.

Once the package is delivered to the customer, customer gets a notification and an email. Within 3 days customer has to be accept that they get the package. Once customer accept that, package status will be "Delivered" (If not, customer has to be notify the issue to Trendyol by using trendyol customer support services)

If customer doesnt accept that they get the package withing 3 days, after 3 working day it automatically accepted and package status will be "Delivered"

PUT manualDeliver - Package Number (Delivering a Package Sent by Alternate Delivery)

It doesn't need a JSON body when making this request. After sending the request, you will receive a 200 OK response.

Once the package is delivered to the customer, customer gets a notification and an email. Within 3 days customer has to be accept that they get the package. Once customer accept that, package status will be "Delivered" (If not, customer has to be notify the issue to Trendyol by using trendyol customer support services)

If customer doesnt accept that they get the package withing 3 days, after 3 working day it automatically accepted and package status will be "Delivered"

Returns with Alternative Delivery

PUT manualReturn - Cargo Tracking Number (Returning Package Sent with Alternate Delivery)

You can use this service for orders that are returned to your warehouse in the case of "shipped" status and cannot be delivered to the customer, and therefore cannot be transferred to "delivered" status. It doesn't need a JSON body when making this request. After sending the request, you will receive a 200 OK response.

PUT manualReturn - Package Number (Returning Package Sent with Alternate Delivery)

You can use this service for orders that are returned to your warehouse in the case of "shipped" status and cannot be delivered to the customer, and therefore cannot be transferred to "delivered" status. It doesn't need a JSON body when making this request. After sending the request, you will receive a 200 OK response.

Digital Product Delivery with Alternative Delivery

PUT processAlternativeDelivery (Digital Product Delivery)

When you call this service, the information you provide will be automatically sent to customers via sms and e-mail.

• digitalCode field must be between 6-120 characters.

Sample Service Request

In this service, which is available for digital products, the order's delivery information will be automatically transmitted by Trendyol.

{
"isPhoneNumber": true,
"trackingInfo": "5555555555",
"params":
{"digitalCode": "AX4567fasdf"}
}