Create A Rejection Request On Returned Orders (createClaimIssue)

Create A Rejection Request On Returned Orders

You create a rejection request on returned orders on Trendyol Seller Center. Now, you can also create a request your returned orders with the Trendyol API Service. You can see the screenshot below.

In Trendyol system, you can create a rejection request for returned orders in your warehouse.

  • POST createClaimIssue

https://api.trendyol.com/sapigw/claims/{claimId}/issue?claimIssueReasonId={claimIssueReasonId}&claimItemIdList={claimItemIdList}&description={test}

NOTE 1: You can reach the"claimId" ve "claimLineItemIdList" values by using the Picking Returned Orders service.

NOTE 2: You must add the attachments (pdf, jpeg, etc.) as a "Binary (file)".

NOTE 3: You can reach the "claimIssueReasonId" by using the Claim Issue Reasons service.

NOTE 4: You must type the "description" as a freetext with maximum of 500 characters.

NOTE 5: You can only create a rejection request for returned orders with "WaitingInAction" status.

Örnek cURL İsteği



curl -X POST \
  'https://api.trendyol.com/sapigw/claims/{claimId}/issue?claimIssueReasonId={claimIssueReasonId}&claimItemIdList={claimItemIdList}&description={test}' \
  -header 'Content-Type: application/json' \
  -form '[email protected]/Users/TRENDYOL/Downloads/image.png'

Örnek Servis Cevabı

HTTP 200